募集情報Job Information

– Bachelor’s degree or equivalent experience preferred
– 5-8 years of experience in Technology Consulting, Business Analysis and Implementation Consulting or Related Fields
– Should be able to translate complex customer requirements and building configuration options, with ability to guide clients through decision-making process
– Strong technology and business acumen
– Strong analytical and problem-solving skills (business & technical)
– System Integration experience and Troubleshooting skills are must have
– Strong understanding of SDLC, RDBMS Data Structures, and Database Concepts
– Knowledge and experience in SQL Development is highly desirable
– Ability to work as functional lead on the assigned projects
– Outstanding Service-Orientation, Strong Interpersonal and Communication Skills
– Experience in a deadline-driven, fast-paced environment preferred.
– Confident communication style with strong presentation skills
– Self-aware, motivated, coachable and poised, able to work seamlessly as part of a team

– Strong presence and confidence to engage directly with customers
– Collaborative mindset, able to work beyond departmental and role boundaries
– Resilient and courageous, with the mindset to “cross rivers without bridges” in challenging situations
– Self-starter who continuously seeks to learn, leverages internal resources, and actively finds solutions
– Willingness to share personal learning and knowledge to help the team grow collectively

– Participate in our Professional Services Bootcamp, which will introduce you to our products and processes as well as take you through a mock implementation.
– Begin ramping onto projects as soon as training is completed.
– Interact with customers as part of your first live implementations.

– Consistently and successfully implement accounts in 90 days or less.
– Be fully ramped up, managing up to 3 concurrent implementations and taking customers live with Xactly each month.
– Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions with customers.
– Become a subject matter expert in one aspect of Xactly’s products and related activities, including supporting other Implementation Consultants as they work with that aspect
– Create urgency, instill confidence, and provide fantastic customer service as you guide customers through the initial implementation and their early adoption stage of Xactly at their company.

– Continue to manage a high volume of customers through the implementation process to ensure successful projects and adoption of Xactly
– Interact with customers each day to drive urgency, engagement and utilization.
– Become a subject matter expert in several aspects of Xactly’s products, including developing training materials to support other Implementation Consultants
– Meet and exceed quarterly metrics and objectives.
– Provide input for overall implementation process improvements.

– Mentor new hires and teach best practices to lead the team towards future success.
– Deepen knowledge of tactics to increase satisfaction and improve implementation time within your projects and share across the team.
– Lead requirements gathering sessions with customers, create a design which meets their needs, and execute on it in our applications.
– Identify gaps within our processes, propose solutions and execute to continue raising the bar with the team.